Meet Chip McCoy
“I Help People Remember Why They Matter”
History has many examples of markets being recreated due to pairs of technological and behavioral shifts. The winners who thrive are the ones who can recognize the new behaviors and are willing to pivot - even when they missed the early signs.
In a short session with a Genesys Cloud Evangelist, find out what Ice Cream, Video Games, and The Next Normal all have in common and why you will thrive in a distributed world of asynchronous living.
by Chip McCoy
When you think about the future of contact center technology, how far ahead do you look? Six months? One year? Forrester explored what ...
When you think about the future of contact center technology, how far ahead do you look? Six months? One year? Forrester explored what contact center ...
by Chip McCoy
Do you remember the last time you got stuck in a major traffic jam? Like me, did the experience include a thousand brake lights rolling up ...
Do you remember the last time you got stuck in a major traffic jam? Like me, did the experience include a thousand brake lights rolling up over a ...
by Chip McCoy
The holiday season and the close of one year brings on thoughts of a new start in the year ahead. It’s a time to reflect on what has ...
The holiday season and the close of one year brings on thoughts of a new start in the year ahead. It’s a time to reflect on what has happened in ...
by Chip McCoy
My wife and I just celebrated our 28th honeymoon. Continuing with our Dave Ramsey plan, we saved up for a four-day vacation to Disney ...
My wife and I just celebrated our 28th honeymoon. Continuing with our Dave Ramsey plan, we saved up for a four-day vacation to Disney World. We chose ...
by Chip McCoy
If your contact center solution is the heart of your customer service at scale, your customer relationship management, or CRM, system is ...
If your contact center solution is the heart of your customer service at scale, your customer relationship management, or CRM, system is the soul of ...
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