Meet Chip McCoy
“I Help People Remember Why They Matter”
Chip McCoy
Info
| Website: | https://www.genesys.com/blog/author?auth=295 |
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Description
I am influencing the communication experiences that you, your children, and your grandchildren will have as we head into the Roaring 20's. I do that by increasing the adoption of Cloud communications through the global leadership of Genesys.
Blog Article
5 Contact Center Tech Trends and the Thread That Connects Them
by Chip McCoy
When you think about the future of contact center technology, how far ahead do you look? Six months? One year? Forrester explored what contact center technology will look like in 2021, and the future looks exciting. But, in many ways, the future is already here—with visionary companies using, or piloting, these innovative contact methods.
